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Developing your people to enhance your customers experience
With all the negative and tragic news surrounding us let's be sure to take time to focus and simply BE and not DO.
It’s a short week for me this week, so this week’s post is going to follow suit…
I guess I’m not the only one feeling a little deflated right now with the very sad news… https://www.calltraining.co.uk/latestnews/2019/09/have-break-have-more-kitkat/
What does your brand colour say about your business - it's more important than you may think
Image consultancy Colour Me Beautiful were the first in line back in the 1970s to teach business leaders a thing or two about how to dress to impress in the world of work. I… https://www.calltraining.co.uk/latestnews/2019/09/be-more-purple-and-colour-me-beautiful/
So just how difficult is it for Baby Boomers to communicate with Millennials
So, this week I came across a fascinating article by Steve Morrell of Contact Babel about the ‘perennial millennial customer service dilemma’ as he put it. In his White… https://www.calltraining.co.uk/latestnews/2019/09/millennials-are-mars-baby-boomers-are-venus/
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