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We're blowing our own trumpet - again!

First Impression Training nominated as finalists in 3 categories at 2019 UK Business Awards and UK Customer Experience Awards.
WOW! What incredibly glorious weather we’ve had this week, with temperatures skyrocketing to their highest on record in the UK – and the sun has been well and truly shining…

FIT Finalists in 3 Award Categories

The FIT team have, once again, been recognised for their outstanding work as finalists in the 2019 UK Business Awards and UK Customer Experience Awards
Once again the quality of our work shines out during 2019 as we’ve been shortlisted as finalists in the following prestigious awards; UK Business Awards Customer…

Build a Bridge - Get Over It!

To the outside world, there’s nothing unusual going on with me at all right now. I’m as ‘in yer face’ and as enthusiastic and as annoyingly positive as I’ve always been. But the truth is – I’ve not been feeling it on the inside recently, and I was astute…
I want to be totally honest with you this week - because you know how important that value is to me and my business. I’ve struggled a little these last couple of months. Not…

Avoiding Burnout Amongst Frontline Staff

Simple tips to help avoid burnout amongst your frontline sales and service teams
Burnout is a common problem for frontline staff, especially when they have been in the same role for several years and know the job inside out, to the extent they’re…

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