Yes, we've been there, done that & got the t-shirts!
We’re highly skilled and talented consultants, offering you a wealth of experience within both the telephone sales and customer service arenas. Having truly ‘walked our talk’, we’re able to share our in-depth knowledge, skills and ideas with you, which are proven to work as effectively in the real world of business as they do in the ideal world of the classroom!
We are proud that this collective expertise isn’t just recognised by our clients, but also by the UK Sales and Service industry, which invites us to serve as judges each year at the National Sales Awards, the National Customer Service Awards and the National Training Awards.
Read more about our key people:
- David Cross – Managing Director and Co-founder
- Marie Cross – Training Director and Co-founder
- Maggie Colman – Lead Consultant
- Mandy Rossi – Senior Consultant
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