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Developing your people to enhance your customers experience
It's easy to shoot the messenger - is this why your training isn't delivering the results you want?
If I had a pound for every time I have heard someone who has never worked with FIT say that training doesn’t work, I’d be a very rich woman!
You see, it seems that for… http://www.calltraining.co.uk/latestnews/2016/08/warning-training-doesnt-work/
FIT are delighted to announce we've entered into a Reseller Agreement with Phonecoach - now you can purchase or hire your telephone role-play kit from the customer experience specialists.
We're delighted to announce that FIT has become an approved reseller of the Phonecoach range of telephone role-playing equipment.
Role-play is a vital ingredient in… http://www.calltraining.co.uk/latestnews/2016/08/fit-now-sell-and-hire-telephone-role-play-equipment/
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