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OK, I appreciate we haven’t all had a good experience of our future talent pool of leaders, movers and shakers in the guise of a young intern or apprentice of late, although… http://www.calltraining.co.uk/latestnews/2016/05/huge-shout-out-top-banana-apprentices/
Most of you know how passionate (some say obsessed) I am when it comes to customer service in this country – and you also know I’m on a mission to both name & shame, as well… http://www.calltraining.co.uk/latestnews/2016/05/thumbs-millennium-copthorne-hotels-well-be-back/
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